Shipping & Postage:
We only ship to Australia and New Zealand.
Postage is charged at a flat rate of $7.95 per order for Australian residents or you can choose free standard shipping for orders over $40.00. Express shipping is available within Australia for $15.00 per order.
If you spend $200.00 you can select free express shipping within Australia!
Postage is charged at a flat rate of AU$15 per order for New Zealand residents or is free for orders over AU$150.00 – please note all amounts listed on our site are in Australian Dollars.
Delivery is made by Australia Post via their parcel service for Australian deliveries. It will take 2+ days to arrive, packages are shipped from our office in Melbourne. Every effort is made to ensure express shipping orders are in the post by 6pm that business day to enable next business day delivery. For all packages going to New Zealand expected delivery time is quoted by Australia Post as being 3-6 days to major metropolitan areas.
Alternatively, you can elect to have your items shipped to you via our Courier Shipping Option. Australian Shipping via our Courier Shipping Options is $25.95 and Shipping to New Zealand via Our Courier Shipping Option is $35.95.
Policies and Terms & Conditions:
Our Website Terms & Conditions can be viewed here.
Refunds & Returns:
We are happy to exchange your goods if you happen to choose the wrong size or eve colour for the same product in a different colour, We will even pay for the return postage on your first exchange! Of course, they need to be in the condition we sent them to you in, meaning unused, undamaged etc. All you need to do is get in contact with us by sending us an email to firstname.lastname@example.org so that we can arrange it. We will then send you a form and we can start the exchange process to get your new goods out to you ASAP. Please choose your goods carefully as we do not offer returns or refunds if you simply change your mind. For product returns, all goods are to be returned to us at your cost. To organise a refund shoot us an email to email@example.com so we can get the refund process started. We strongly suggest you make sure the item has tracking on it – if it never turns up back with us, we can’t send you out the correct size or refund your order.
Items that are not returned in the same condition that they were posted out to you in or the sealed box has been opened will be charged a minimum 15% restocking fee.
We fully stand by our products and want to know if you have a concern or a problem with anything that you purchase from us. Please contact us if you have a question, concern, or would like to make a warranty claim, not that we ever expect you should need to. All of our products are inspected before we receive them, we also personally inspect them before they are sent to you. For our full Terms and Conditions please go here.